# Refund & Cancellation Policy Last updated: September 29, 2026 [Privacy Policy →](https://www.revepod.com/privacy)[Terms of Service →](https://www.revepod.com/terms) This Refund & Cancellation Policy explains how cancellations and refunds work for Revepod subscription fees and paid add-ons (the "Service"), operated by Revepod Technologies LLP, a limited liability partnership registered in India (LLPIN: ADC-2765) ("Revepod," "we," "us," or "our"). It forms part of, and should be read together with, our Terms of Service. This Policy governs fees you pay to Revepod Technologies LLP. It does not govern payments between you (a Studio) and your own clients — those are your responsibility, as described in Section 5 of our Terms of Service. ## 1. Free Trial If you cancel during an active free trial, you will not be charged. If you don't cancel before the trial ends, your subscription converts to a paid plan and is billed in accordance with this Policy. ## 2. Cancelling Your Subscription You may cancel your subscription at any time from your Account settings, or by contacting us at revepod.app@gmail.com. Cancellation always takes effect at the end of your current billing period (monthly or annual) — not immediately. You keep full access to your plan until that period ends, after which your Account moves to the Free plan (or is handled per Section 16 of our Terms of Service, if applicable). ## 3. Refunds As a general rule, fees already paid for a billing period are non-refundable once that period has begun — including if you cancel partway through, switch to a lower-priced plan, or use the Service only partially during that period. We will issue a refund in the following cases: - Duplicate or erroneous charge: if we billed you incorrectly or charged you more than once for the same billing period, we will refund the erroneous amount in full. - Extended service outage: if the Service is unavailable due to a fault attributable to us for a continuous period of more than 72 hours within a billing period, we will issue a pro-rated credit or refund for the affected downtime, at our discretion. - Where a refund is required under applicable Indian law, including consumer protection law. To request a refund, contact revepod.app@gmail.com with your account details, the billing date in question, and the reason for your request. We aim to respond within 5 business days. Approved refunds are issued to your original payment method via Razorpay. Once approved, funds are typically reflected within 5–7 business days, depending on your bank or card issuer's processing times, which are outside our control. ## 4. Plan Upgrades and Downgrades Upgrades take effect immediately and are billed pro-rated for the remainder of your current billing period, as described in Section 4 of our Terms of Service. Downgrades take effect at the end of your current billing period. We do not refund the difference for the remainder of a period you have already paid for at the higher plan; the lower rate applies starting your next billing cycle. ## 5. Failed or Missed Payments If a payment fails or is not completed, no charge is collected, and no refund obligation arises. Your Account may be suspended, downgraded, or moved to read-only access until payment is resolved, as described in Section 4 of our Terms of Service. ## 6. Founding-Member Pricing If you cancel a subscription enrolled under founding-member or early-access pricing and later resubscribe, we do not guarantee reinstatement of your original locked-in rate. Resubscription is billed at the pricing in effect at the time you resubscribe, unless we state otherwise. ## 7. Paid Add-Ons (e.g., Setup Help Sessions) One-time paid add-ons, such as a Setup Help onboarding session, are refundable if you cancel or reschedule at least 24 hours before the scheduled session. Once a session has been delivered, the fee for that add-on is non-refundable. ## 8. Changes to This Policy We may update this Policy from time to time. We will notify you of material changes via email and/or an in-app notice, with at least 30 days' advance notice where practicable, and will update the "Last updated" date above. ## 9. Contact Us For questions about cancellations or refunds, contact us at: Revepod Technologies LLP (LLPIN: ADC-2765) Registered address: 560, 1st Cross, 1st Main, SVG Nagar, Vijayanagar, Nagarbhavi, Bangalore - 560072, Karnataka, India Email: revepod.app@gmail.com © 2026 Revepod Technologies LLP. All rights reserved. Source: https://www.revepod.com/refund-policy